/* WP Ticket System - Frontend Form CSS */
:root {
    --wpts-primary:    #4F46E5;
    --wpts-primary-h:  #4338CA;
    --wpts-success:    #10B981;
    --wpts-error:      #EF4444;
    --wpts-warning:    #F59E0B;
    --wpts-bg:         #F9FAFB;
    --wpts-card:       #FFFFFF;
    --wpts-border:     #E5E7EB;
    --wpts-text:       #111827;
    --wpts-muted:      #6B7280;
    --wpts-radius:     12px;
    --wpts-shadow:     0 4px 24px rgba(0,0,0,.08);
}

.wpts-wrapper {
    max-width: 720px;
    margin: 32px auto;
    font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;
}

/* Login Notice */
.wpts-login-notice {
    background: var(--wpts-card);
    border: 2px solid var(--wpts-border);
    border-radius: var(--wpts-radius);
    padding: 48px 32px;
    text-align: center;
    box-shadow: var(--wpts-shadow);
}
.wpts-notice-icon { font-size: 48px; margin-bottom: 16px; }
.wpts-login-notice h3 { font-size: 22px; color: var(--wpts-text); margin: 0 0 8px; }
.wpts-login-notice p  { color: var(--wpts-muted); margin: 0 0 24px; }

/* Form Header */
.wpts-form-header {
    text-align: center;
    margin-bottom: 32px;
}
.wpts-form-icon { font-size: 40px; margin-bottom: 8px; }
.wpts-form-header h2 {
    font-size: 26px;
    font-weight: 700;
    color: var(--wpts-text);
    margin: 0 0 8px;
}
.wpts-form-header p { color: var(--wpts-muted); margin: 0; }

/* Alert */
.wpts-alert {
    display: flex;
    align-items: flex-start;
    gap: 12px;
    padding: 16px 20px;
    border-radius: var(--wpts-radius);
    margin-bottom: 24px;
    font-size: 14px;
}
.wpts-alert-success {
    background: #ECFDF5;
    border: 1px solid #6EE7B7;
    color: #065F46;
}
.wpts-alert-error {
    background: #FEF2F2;
    border: 1px solid #FCA5A5;
    color: #991B1B;
}
.wpts-alert-icon { font-size: 20px; flex-shrink: 0; }
.wpts-alert strong { display: block; margin-bottom: 4px; }
.wpts-alert p { margin: 0; }

/* Form */
.wpts-form {
    background: var(--wpts-card);
    border: 1px solid var(--wpts-border);
    border-radius: var(--wpts-radius);
    padding: 32px;
    box-shadow: var(--wpts-shadow);
}

.wpts-section-title {
    font-size: 13px;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: .08em;
    color: var(--wpts-muted);
    padding: 0 0 12px;
    margin: 24px 0 16px;
    border-bottom: 1px solid var(--wpts-border);
    display: flex;
    align-items: center;
    gap: 8px;
}
.wpts-form .wpts-section-title:first-child { margin-top: 0; }

/* Fields */
.wpts-field { margin-bottom: 20px; }
.wpts-field label {
    display: block;
    font-size: 14px;
    font-weight: 600;
    color: var(--wpts-text);
    margin-bottom: 8px;
}
.wpts-required { color: var(--wpts-error); }

.wpts-input,
.wpts-select,
.wpts-textarea {
    width: 100%;
    padding: 10px 14px;
    border: 1.5px solid var(--wpts-border);
    border-radius: 8px;
    font-size: 14px;
    color: var(--wpts-text);
    background: #fff;
    transition: border-color .2s, box-shadow .2s;
    box-sizing: border-box;
    outline: none;
    font-family: inherit;
}
.wpts-input:focus,
.wpts-select:focus,
.wpts-textarea:focus {
    border-color: var(--wpts-primary);
    box-shadow: 0 0 0 3px rgba(79,70,229,.12);
}
.wpts-readonly {
    background: var(--wpts-bg);
    color: var(--wpts-muted);
    cursor: not-allowed;
}
.wpts-textarea { resize: vertical; min-height: 120px; }
.wpts-char-hint {
    display: block;
    font-size: 12px;
    color: var(--wpts-muted);
    margin-top: 4px;
}
.wpts-input.wpts-invalid,
.wpts-select.wpts-invalid,
.wpts-textarea.wpts-invalid {
    border-color: var(--wpts-error);
    box-shadow: 0 0 0 3px rgba(239,68,68,.12);
}

/* Row */
.wpts-row { display: flex; gap: 16px; }
.wpts-row-2 > .wpts-field { flex: 1; }

/* Department Selector */
.wpts-dept-selector { display: flex; gap: 12px; }
.wpts-dept-option {
    flex: 1;
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 12px 16px;
    border: 2px solid var(--wpts-border);
    border-radius: 10px;
    cursor: pointer;
    font-size: 14px;
    font-weight: 600;
    color: var(--wpts-muted);
    transition: all .2s;
    user-select: none;
}
.wpts-dept-option input[type="radio"] { display: none; }
.wpts-dept-option:hover { border-color: var(--wpts-primary); color: var(--wpts-primary); background: rgba(79,70,229,.04); }
.wpts-dept-option.active {
    border-color: var(--wpts-primary);
    background: rgba(79,70,229,.06);
    color: var(--wpts-primary);
}
.wpts-dept-icon { font-size: 20px; }

/* Button */
.wpts-btn {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    padding: 12px 28px;
    border: none;
    border-radius: 8px;
    font-size: 15px;
    font-weight: 600;
    cursor: pointer;
    transition: all .2s;
    text-decoration: none;
    font-family: inherit;
}
.wpts-btn-primary {
    background: var(--wpts-primary);
    color: #fff;
}
.wpts-btn-primary:hover { background: var(--wpts-primary-h); transform: translateY(-1px); box-shadow: 0 4px 12px rgba(79,70,229,.3); }
.wpts-btn-primary:disabled { opacity: .6; cursor: not-allowed; transform: none; }

.wpts-form-footer {
    padding-top: 8px;
    text-align: right;
}

/* ── My Tickets ─────────────────────────────── */

/* Tabs */
.wpts-my-tabs {
    display: flex;
    gap: 8px;
    flex-wrap: wrap;
    margin-bottom: 20px;
}
.wpts-my-tab {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    padding: 8px 16px;
    border: 1.5px solid var(--wpts-border);
    border-radius: 30px;
    font-size: 13px;
    font-weight: 600;
    color: var(--wpts-muted);
    text-decoration: none;
    transition: all .2s;
}
.wpts-my-tab:hover { border-color: var(--wpts-primary); color: var(--wpts-primary); }
.wpts-my-tab.active { border-color: var(--wpts-primary); background: var(--wpts-primary); color: #fff; }
.wpts-tab-count {
    background: rgba(255,255,255,.25);
    border-radius: 20px;
    padding: 1px 7px;
    font-size: 11px;
    font-weight: 700;
}
.wpts-my-tab:not(.active) .wpts-tab-count {
    background: #F3F4F6;
    color: var(--wpts-muted);
}

/* Ticket Card List */
.wpts-ticket-list { display: flex; flex-direction: column; gap: 12px; }

.wpts-ticket-card {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 16px;
    background: var(--wpts-card);
    border: 1.5px solid var(--wpts-border);
    border-radius: 12px;
    padding: 16px 20px;
    transition: border-color .2s, box-shadow .2s;
    cursor: default;
}
.wpts-ticket-card:hover { border-color: #C4B5FD; box-shadow: 0 2px 12px rgba(79,70,229,.08); }
.wpts-ticket-card.has-note { border-left: 4px solid var(--wpts-success); }

.wpts-ticket-card-left { flex: 1; min-width: 0; }
.wpts-ticket-card-no {
    font-family: monospace;
    font-size: 11px;
    font-weight: 700;
    color: var(--wpts-primary);
    letter-spacing: .05em;
    margin-bottom: 4px;
}
.wpts-ticket-card-subject {
    font-size: 15px;
    font-weight: 600;
    color: var(--wpts-text);
    margin-bottom: 8px;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}
.wpts-ticket-card-meta {
    display: flex;
    align-items: center;
    gap: 8px;
    flex-wrap: wrap;
}
.wpts-ticket-date { font-size: 12px; color: var(--wpts-muted); }
.wpts-has-reply {
    font-size: 12px;
    color: var(--wpts-success);
    font-weight: 600;
}

.wpts-ticket-card-right {
    display: flex;
    flex-direction: column;
    align-items: flex-end;
    gap: 10px;
    flex-shrink: 0;
}

/* Generic Badge */
.wpts-badge {
    display: inline-block;
    padding: 3px 10px;
    border-radius: 20px;
    font-size: 12px;
    font-weight: 600;
    white-space: nowrap;
}
.wpts-badge-dept.wpts-dept-teknik { background: rgba(79,70,229,.1);  color: #4F46E5; }
.wpts-badge-dept.wpts-dept-it     { background: rgba(139,92,246,.1); color: #7C3AED; }
.wpts-badge-status.wpts-status-acik    { background: #ECFDF5; color: #059669; }
.wpts-badge-status.wpts-status-islemde { background: #FFFBEB; color: #D97706; }
.wpts-badge-status.wpts-status-kapali  { background: #FEF2F2; color: #DC2626; }
.wpts-badge-priority.wpts-priority-dusuk  { color: #10B981; }
.wpts-badge-priority.wpts-priority-normal { color: #F59E0B; }
.wpts-badge-priority.wpts-priority-yuksek { color: #F97316; }
.wpts-badge-priority.wpts-priority-kritik { color: #EF4444; }

/* Detail button */
.wpts-btn-detail {
    background: none;
    border: 1.5px solid var(--wpts-primary);
    color: var(--wpts-primary);
    border-radius: 6px;
    padding: 6px 14px;
    font-size: 13px;
    font-weight: 600;
    cursor: pointer;
    transition: all .2s;
    white-space: nowrap;
    font-family: inherit;
}
.wpts-btn-detail:hover { background: var(--wpts-primary); color: #fff; }

/* Pagination */
.wpts-my-pagination { text-align: center; margin-top: 24px; }
.wpts-my-pagination .wpts-page-btn {
    display: inline-block;
    padding: 7px 13px;
    margin: 0 3px;
    border: 1.5px solid var(--wpts-border);
    border-radius: 8px;
    font-size: 13px;
    font-weight: 600;
    color: var(--wpts-text);
    text-decoration: none;
    transition: all .2s;
}
.wpts-my-pagination .wpts-page-btn.current { background: var(--wpts-primary); border-color: var(--wpts-primary); color: #fff; }
.wpts-my-pagination .wpts-page-btn:hover:not(.current) { border-color: var(--wpts-primary); color: var(--wpts-primary); }

/* Empty state */
.wpts-empty-state {
    text-align: center;
    padding: 56px 24px;
    background: var(--wpts-card);
    border: 1.5px dashed var(--wpts-border);
    border-radius: 12px;
}
.wpts-empty-state-icon { font-size: 48px; margin-bottom: 16px; }
.wpts-empty-state h3 { font-size: 18px; color: var(--wpts-text); margin: 0 0 8px; }
.wpts-empty-state p  { color: var(--wpts-muted); margin: 0; }

/* Modal Overlay */
.wpts-modal-overlay {
    position: fixed;
    inset: 0;
    background: rgba(0,0,0,.55);
    z-index: 99999;
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 20px;
    backdrop-filter: blur(3px);
    animation: wpts-fade-in .2s ease;
}
@keyframes wpts-fade-in { from { opacity:0; } to { opacity:1; } }

.wpts-modal-box {
    background: #fff;
    border-radius: 16px;
    width: 100%;
    max-width: 600px;
    max-height: 85vh;
    overflow-y: auto;
    position: relative;
    box-shadow: 0 24px 60px rgba(0,0,0,.2);
    animation: wpts-slide-up .25s ease;
}
@keyframes wpts-slide-up { from { transform: translateY(20px); opacity:0; } to { transform: translateY(0); opacity:1; } }

.wpts-modal-close {
    position: sticky;
    top: 0;
    float: right;
    margin: 16px 16px 0 0;
    background: #F3F4F6;
    border: none;
    border-radius: 50%;
    width: 32px;
    height: 32px;
    font-size: 14px;
    cursor: pointer;
    line-height: 32px;
    text-align: center;
    z-index: 1;
    transition: background .2s;
}
.wpts-modal-close:hover { background: #E5E7EB; }

.wpts-modal-content { padding: 8px 28px 28px; }
.wpts-modal-loading { text-align: center; padding: 40px; color: var(--wpts-muted); }

/* Modal inner */
.wpts-modal-header { margin-bottom: 20px; padding-bottom: 16px; border-bottom: 1px solid var(--wpts-border); }
.wpts-modal-ticket-no {
    font-family: monospace;
    font-size: 12px;
    font-weight: 700;
    color: var(--wpts-primary);
    letter-spacing: .06em;
    margin-bottom: 6px;
}
.wpts-modal-subject { font-size: 18px; font-weight: 700; color: var(--wpts-text); margin: 0 0 12px; }
.wpts-modal-badges { display: flex; gap: 8px; flex-wrap: wrap; }

.wpts-modal-section { margin-bottom: 20px; }
.wpts-modal-label {
    font-size: 11px;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: .08em;
    color: var(--wpts-muted);
    margin-bottom: 8px;
}
.wpts-modal-message {
    background: var(--wpts-bg);
    border-radius: 8px;
    padding: 14px 16px;
    font-size: 14px;
    line-height: 1.7;
    color: var(--wpts-text);
}
.wpts-modal-note-section .wpts-modal-label { color: var(--wpts-success); }
.wpts-modal-note {
    background: #ECFDF5;
    border: 1px solid #A7F3D0;
    border-radius: 8px;
    padding: 14px 16px;
    font-size: 14px;
    line-height: 1.7;
    color: #065F46;
}
.wpts-modal-meta {
    display: flex;
    gap: 20px;
    flex-wrap: wrap;
    padding-top: 16px;
    border-top: 1px solid var(--wpts-border);
}
.wpts-modal-meta-item { font-size: 12px; color: var(--wpts-muted); display: flex; flex-direction: column; gap: 2px; }
.wpts-modal-meta-item span:last-child { color: var(--wpts-text); font-weight: 600; }
.wpts-modal-meta-label { color: var(--wpts-muted); font-size: 11px; text-transform: uppercase; letter-spacing: .06em; }

@media (max-width: 600px) {
    .wpts-ticket-card { flex-direction: column; align-items: flex-start; }
    .wpts-ticket-card-right { flex-direction: row; align-items: center; width: 100%; justify-content: space-between; }
    .wpts-modal-content { padding: 8px 16px 20px; }
}